1.Nokia has undertook a correct ethical action by recall of its defective batteries.It is of no doubt for a small duration its other competitors like Samsung and Motorola etc may result in increased sale of sets for them but that is generally due to trial by other persons loyal to Nokia.
2.However, this phenomenon will be temporary and Nokia will garner its customer base as no organisation has suffered ever because of its ethical approach.
13 September 2007
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